Privacy Policy

This Privacy Policy describes how Humanlyops.com ("Humanly," "we," "us," or "our") collects, uses, stores, and shares your personal information when you use our Service. This policy is intended to be easily accessible and transparent, ensuring you understand how your data is handled.

1. The Information We Collect

We collect information to provide, maintain, and improve the Service, and to communicate with you. The types of data we collect depend on how you interact with Humanly.

A. Information You Provide to Us

This includes any personal and sensitive user data you submit directly, such as:

Account Data: Your name, email address, and organization details provided during registration or billing.

User Content: All data, information, and content you upload, input, or direct Humanly to process through the automation workflows. This may include customer data, operational metrics, and communications necessary for the Service to execute assigned tasks.

Communication Data: Information you provide when contacting us, such as support inquiries or feedback.

B. Information Collected Automatically

When you access the Service, we automatically collect certain data:

Usage Data: Information about how you use the Service, including access times, pages viewed, and feature interactions.

Device and Connection Data: IP address, browser type, operating system, and unique device identifiers.

Tracking Technologies (Cookies and Similar): We and our third-party partners (such as Google Analytics) use cookies and similar technologies to collect and analyze information about the use of the Service, report on activities and trends, and manage audience segments.

2. How We Use Your Information

We use the collected information for the following purposes:

• To Provide the Service: To execute your assigned automation tasks, process your User Content, and deliver the core functionality of Humanly.
• Account Management: To manage your subscription, process payments, and communicate with you about your account.
• Service Improvement: To monitor, analyze, and optimize the Service, including improving performance, functionality, and security.
• Security and Compliance: To protect the confidentiality of your data, prevent fraudulent use, and comply with legal obligations.

3. How We Share Your Information

We do not sell your personal data to third parties, including to data brokers or for targeted advertising purposes. We only share your information in the following circumstances:

• With Your Consent or Direction: When you specifically instruct us to share data with a third-party application or service as part of an automation workflow.
• Service Providers: We may share data with trusted third parties who perform services on our behalf, such as hosting, analytics, and payment processing. These parties are contractually required to protect the data and only use it for the purposes of providing the services we have requested.
• Legal Requirements: If required by law, court order, or governmental regulation.

4. Data Security and Retention

We implement and maintain commercially reasonable technical and organizational security procedures designed to protect your personal and sensitive user data from unauthorized access, disclosure, or use (e.g., using encryption to protect your information).

We will retain your personal information for the length of time needed to fulfill the purposes outlined in this Privacy Policy, which is consistent with our business purposes, unless a longer retention period is required or permitted by law. When the retention period expires for a given type of data, we will securely delete or destroy it.

5. Your Rights and Choices

You have control over your information:

Data Access and Correction: You can review and update most of your account information directly through the Service settings.

Data Deletion: You may request for your data to be deleted by contacting us directly. We will retain only necessary information for legal and accounting purposes after fulfilling your request.

Opting Out of Tracking: You can opt out of Google Analytics' use of cookies by downloading the Google Analytics opt-out browser add-on, or by using your device's settings to control the use of device identifiers.

6. Changes to this Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes to how we use Google user data and encourage you to review this policy periodically.

7. Contact Us

If you have any questions or concerns about this Privacy Policy or our data handling practices, please contact our privacy point of contact:

Email: admin@humanlyops.com